GENERAL TERMS AND CONDITIONS MATERIALEN PARADIJS B.V.

1.1 Materialen Paradijs B.V., registered with the Chamber of Commerce under number 99700158, VAT number NL869096989B (hereinafter: "Materialen Paradijs"). 1.2 These conditions apply to every use of the platform and all legal relationships between Materialen Paradijs and its Users.

2.1 Platform: The digital environment including API structures. User: Anyone who uses the platform (Buyer and/or Seller).

3.1 Materialen Paradijs acts as a technical facilitator. The Purchase Agreement is established directly between Buyer and Seller.

4.1 A business account (KVK/Trade Register) is required for selling. Accounts are strictly personal and non-transferable.

5.1 The Platform offers Guest Checkout. By purchasing, the Buyer agrees that the system automatically creates an account based on the email address for invoice and Track & Trace purposes.

6.1 Verification takes place via KVK and Stripe (KYC check). Users grant full cooperation to this process.

7.1 Only new, unused materials are permitted. Offering used materials is prohibited.

8.1 The Platform may use automated filters to identify certain prohibited terms and potential violations in product titles and descriptions. 8.2 An automated check does not guarantee that every violation will be detected. 8.3 Materialen Paradijs may reject or remove a listing that violates these Terms or applicable law.

9.1 The Platform uses AI for the search assistant (Jan) and support (Jessica). AI outputs are indicative; Materialen Paradijs is not liable for technical interpretation errors by AI.

10.1 Inquiries in the Sourcing Hub are informative. Materialen Paradijs never guarantees the authenticity or quality of an individual lead.

11.1 Sellers can take out a "Premium" subscription for €49.99 per month. Payment is made monthly in advance via Stripe Connect.

12.1 Subscriptions are tacitly renewed monthly. Cancellation stops the next collection; no refunds will be given.

13.1 When using bulk import tools (CSV/Excel), the Seller bears full responsibility for the accuracy of the data.

14.1 The purchase agreement is binding as soon as the Buyer has successfully completed the payment via the Stripe gateway.

15.1 Funds are held in Escrow. If the Buyer does not protest within 14 days, the automatic Worker script sets the order to "Delivered".

16.1 The system calculates shipping costs live. For combined orders from one seller, the highest shipping rate is automatically applied.

17.1 In the case of self-shipping, the Seller must link a valid Track & Trace code in the system within 48 hours.

18.1 For "Courier pickup" via the platform, an administrative surcharge of €3.00 (excl. VAT) per shipment applies to the Seller.

19.1 The Seller enters the sale price excluding VAT. The Platform may additionally display a price including VAT. 19.2 The final total amount shown during checkout is decisive for payment. 19.3 The checkout does not currently support automatic VAT reverse charging. Where a VAT reverse charge is legally applicable but cannot be processed technically, Materialen Paradijs must be contacted before purchase.

20.1 Materialen Paradijs withholds a 7% commission on the selling price. This fee is automatically deducted at payout.

21.1 Transaction costs may be charged by the payment service provider used to process payments. 21.2 These costs are borne by the Seller and may be automatically deducted from the payout. 21.3 The current transaction costs will be made known through the Platform or before the relevant transaction is entered into.

22.1 No annual renewal fee per product is charged for placing or keeping a regular listing active. 22.2 A listing remains active until the product is sold, the Seller deactivates or removes the listing, or Materialen Paradijs removes it under these Terms.

23.1 The Seller is responsible for keeping product information, prices and stock up to date. 23.2 Materialen Paradijs may ask a Seller to review or update a listing that has been inactive or outdated for a prolonged period. 23.3 Where a listing is demonstrably incorrect, no longer available or in breach of these Terms, Materialen Paradijs may deactivate or remove it.

24.1 Private buyers have a 14-day legal cooling-off period. Return costs are entirely for the account of the Buyer.

25.1 Business buyers (B2B) have no right of withdrawal, return, or dissolution of the purchase agreement.

26.1 The Seller remains responsible for the quality, safety, origin, description and legal compliance of the products offered. 26.2 The Seller warrants that the products comply with applicable product and safety regulations. 26.3 Damage demonstrably resulting from a defect or failure in a product is borne by the Seller insofar as such damage is attributable to the Seller under the law.

27.1 Products are sold "as-is". Any factory warranty must be claimed directly from the Seller.

28.1 Communication takes place via the platform chat. The system filters direct contact. Circumvention is prohibited.

29.1 Contacts established through the Platform may not deliberately be continued outside the Platform with the aim of avoiding the platform fee. 29.2 In the event of an established violation, Materialen Paradijs may temporarily suspend the account, charge the lost platform fee and recover demonstrable reasonable damages and costs. 29.3 The account may be permanently terminated in the event of repeated or serious violations.

30.1 The Seller grants Materialen Paradijs permission to use submitted product information and images to display and promote the offer through the Platform, search engines, newsletters and social media. 30.2 Confidential business information will not be publicly disclosed for marketing purposes without permission.

31.1 Materialen Paradijs may display a Seller's trade name and logo to show the cooperation and offer on the Platform. 31.2 The Seller may object to promotional use, after which Materialen Paradijs will remove the logo from promotional materials within a reasonable period, unless its use is necessary to provide the services.

32.1 Processing takes place in accordance with the Privacy Statement. Data is shared with Stripe and Wuunder for execution.

33.1 Use of the platform implies acceptance of functional cookies necessary for checkout and session management.

34.1 Payout follows immediately after delivery (B2B) or after 14 days (B2C), provided the Stripe status is "active".

35.1 Materialen Paradijs may mediate in a dispute between a Buyer and Seller and request the parties involved to provide additional information or evidence. 35.2 Both parties will, insofar as reasonably possible, be given an opportunity to explain their position. 35.3 Based on the available information, Materialen Paradijs assesses whether a payment can be released, refunded or must remain temporarily blocked. 35.4 This assessment does not affect the parties' right to submit a dispute to a competent authority or court.

36.1 Our liability is at all times limited to the commission earned on the specific transaction.

37.1 We are never liable for loss of profit, missed savings, or system downtime.

38.1 The automated reading of product data (scraping) is strictly prohibited and leads to legal action.

39.1 Sellers must ensure adequate business liability insurance.

40.1 The sale of vehicles is "as-is". The Buyer is responsible for inspection and transfer of ownership.

41.1 Sale of chemicals may only occur in accordance with REACH regulations including delivery of safety data sheets.

42.1 Malfunctions at external partners (Stripe, hosting) count as force majeure for Materialen Paradijs.

43.1 Where there is a reasonable suspicion of fraud, abuse or a serious violation, Materialen Paradijs may temporarily suspend an account or payment while an investigation is carried out. 43.2 The User may be requested to provide additional information. 43.3 In the event of a proven, repeated or serious violation, the account may be permanently terminated. 43.4 Where circumstances permit, the User will be informed of the reason and any subsequent steps.

44.1 Reviews must be based on facts. False or defamatory reviews will be removed immediately.

45.1 The Seller is responsible for the correct declaration and payment of VAT on the goods sold.

46.1 We may transfer our rights and obligations under these terms to a third party upon sale of the company.

47.1 Reports of infringing content can be made via info@materialenparadijs.nl and will be handled within 48h.

48.1 We comply with the Digital Services Act guidelines for online marketplaces.

49.1 Any legal action against Materialen Paradijs expires after the lapse of 12 months.

50.1 If a provision of these Terms proves to be wholly or partly void, invalid or unenforceable, the remaining provisions will remain in full force. 50.2 To the extent possible, the relevant provision will be replaced by a valid provision that reflects its purpose and intent as closely as possible.

51.1 Users must provide a valid ID or Trade Register extract upon first request.

52.1 Materialen Paradijs may use automated filters and moderation rules to identify certain prohibited terms and potential violations. 52.2 To limit abuse and circumvention, Materialen Paradijs is not required to disclose the exact operation or full contents of these filters. 52.3 A signal may result in the rejection, removal or additional review of a listing.

53.1 Support questions are handled on a 'best effort' basis within 2 to 3 working days.

54.1 No interest is ever compensated on funds in the Stripe escrow phase.

55.1 Dutch law applies exclusively to all agreements.

56.1 Disputes shall be submitted to the competent court in Amsterdam.

57.1 Defects must be reported by the buyer via chat within 48 hours of discovery.

58.1 In the event of differences between translations, the Dutch text of these conditions shall be decisive.